[If return or exchange is possible]
If the product delivered is different from the product ordered, or if the product is damaged, damaged, or defective
In accordance with the standard terms and conditions of the Fair Trade Commission, returns and exchanges are possible within 7 days from the delivery date.
[If return or exchange is not possible]
If the seal label or sticker is damaged
If 7 days have passed since receiving the product
If the product is damaged or damaged due to your negligence
If the customer has opened the packaging to use the product or if there are any traces of use
Genuine Guide
We are doing our best to protect consumers and intellectual property rights.
If the purchased product is found to be a counterfeit product, we will compensate you 100% according to the procedure.
